Shipping Methods
We offer various shipping methods in our online shop. Here you can find out what is meant by the individual shipping methods.
Standard Shipping - Parcel
We send your order as a parcel with tracking.
Standard Shipping - Small parcel
Shipping service providers in many countries offer a service for small parcels up to 1kg. In Germany, this service is called "Warenpost".
If you choose this option, we will usually send your order in a padded envelope without tracking.
For shipments abroad, we also offer the option “Small parcel (tracked)” where we send the order with tracking.
Standard Shipping - Letter
If your order is small enough, for example a single location map extension, we can send you your order as a letter.
In this case there is no tracking and tracing.
Trade-Fair Pickup
Every year at SPIEL in Essen, we offer our visitors the opportunity to order our novelties from us in advance and then pick them up at our booth during the trade fair.
We usually offer this service until the end of September, but no later than 1 week before the start of the fair.
If you have ordered your games by pick-up, please visit us at our booth at the fair up to and including Friday to collect your order. Please bring your invoice with you so that we can find and process your order more quickly.
